KMID : 1164420180130010019
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Health Communication 2018 Volume.13 No. 1 p.19 ~ p.27
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The Mediating Effect of Ego-Resilience on the Relationship between Emotional Intelligence and Nursing Performance among Clinical Nurses
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Lee Eun-Ju
Lee Su-In
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Abstract
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Purpose: The purpose of this study was to identify the relationships and the levels of emotional Intelligence, ego-resilience and nursing performance and to investigate the mediating effects of ego-resilience in the relationship emotional Intelligence with nursing performance among clinical nurses.
Methods: The study design was a cross-sectional survey. The study participants were a total of 142 clinical nurses who were registered in three general hospitals. The data were analyzed by frequency, t-test, ANOVA, Pearson¡¯s correlation coefficients, and multiple regression analysis using SPSS 21.0 software and Sobel¡¯s test was conducted to evaluate availability of the mediating effects of ego-resilience.
Results : The study results had shown that there were significant co-relationships of the emotional Intelligence, ego-resilience and nursing performance and the mediating effects of ego-resilience in the relationship emotional Intelligence with nursing performance.
Conclusions : Emotional intelligence in enhancing nursing performance, was an element to enhance hospital performance by managing self-emotion in relationships of patients and clinical staffs. In addition, ego-resilience as a mediating variable in the relationship emotional Intelligence with nursing performance, should be considered to develop each nursing department programs and strategy for improving nursing performance through enhancing emotional intelligence.
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KEYWORD
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Emotional Intelligence, Ego-resilience, Nursing performance
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